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| Threats from Fraudulent Bank Web Sites | |
| Risk Mitigation and Response Guidance from the Comptroller of the Currency Administrator of National Banks | |
"..Banks can mitigate the risks of Web-site spoofing by implementing the identification and response procedures discussed in this bulletin. A bank also can help minimize the impact of a
spoofing incident by assigning certain bank employees responsibility for responding to such incidents and training them in the steps necessary to respond effectively. " "..banks can use customer education programs to mitigate some of the risks associated with spoofing attacks. Education efforts can include statement stuffers and Web-site alerts explaining various Internet-related scams, including the use of fraudulent e-mails and Web-sites in phishing attacks. In addition, because the attacks can exploit vulnerabilities in Web browsers and/or operating systems, banks should consider reminding their customers of the importance of safe computing practices."
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